The goal of “quality assurance” is to maintain a high quality of healthcare for individuals in Ontario. It is a commitment to the public by those within the various health disciplines, that they will work towards the objective of obtaining a degree of excellence in the services that they provide to every patient.
Ontarians’ have a right to safe and ethical healthcare. Quality assurance aims to improve the quality of the service delivered by practitioners at every level.
It makes sure that:
This involves a clear understanding of what is meant by “quality.” It also includes a credible and reliable mechanism for evaluating the care that is given.
It basically means doing those things necessary to meet and exceed the needs and expectations of those being served and doing those things right, every time.
By constantly measuring the effectiveness of the health professionals/organizations that provide treatments/services.
Evaluating the quality of healthcare includes:
Colleges in Ontario have quality assurance programs that are established by Government requirements. These programs work to:
The end result of quality assurance programs is always to improve patient care.
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