Quality Assurance

Important Note:

Under the Regulatory Bodies / Professional Associations section on our healthcare profiles you will find links that direct you to the appropriate Regulatory College and Professional Association websites of the health professional profile you are viewing. On these websites, you will be able to find information on the latest Quality Assurance initiatives put on by the College.

What is Quality Assurance?

Quality Assurance is essential for safe and effective care.

The goal of “quality assurance” is to maintain a high quality of healthcare for individuals in Ontario. It is a commitment to the public by those within the various health disciplines to work towards obtaining a degree of excellence in the services that they provide to every patient.

Why is quality assurance important for the public?

Ontarians have a right to safe and ethical healthcare. Quality assurance aims to improve the quality of service delivered by practitioners at every level.

It makes sure that:

  1. a health service meets specific and outlined requirements by the Regulated College
  2. the public has confidence that the requirements, rules, and regulations are being followed

This involves a clear understanding of what is meant by “quality”it also includes a credible and reliable mechanism for evaluating the care that is given.

In essence, quality assurance means to do the things necessary to meet and exceed the needs and expectations of those being served.

How is this achieved?  

By constantly measuring the effectiveness of the health professionals/organizations that provide treatments/services.

How is quality assurance evaluated?

Evaluating the quality of healthcare includes:

  1. Assessing the quality of care
  2. Identifying problems or weaknesses in the delivery of care
  3. Designing actions that will overcome these deficiencies
  4. A follow-up audit to confirm that the corrective steps have been effective.

Colleges in Ontario have quality assurance programs that are established by Government requirements. These programs work to:

  1. Develop, establish and maintain programs and standards of practice to assure the quality of practice of the profession
  2. Develop, establish and maintain standards of knowledge and skill
  3. Develop programs to promote continuing evaluation, competence and improvement among the College members.

The end result of quality assurance programs is always to improve patient care.


Related Topics: 

What is a Regulatory College? – Public Education & Protection

What is a Professional Association? – A Voice for their Members

What is a Public Register? – Protection & Accountability

Public Protection – Safe & Effective Health Care

Transparency – Commitment to Openness