It is a set of rules established by the Government to protect the public from harm and to make sure that they get the highest possible standard of services. A regulation provides boundaries.
For many professions in Canada, these regulations (rules) are enforced by regulatory bodies or Colleges.
In short, they exist to protect the public.
Rules and regulations make sure you are treated in a fair manner and that you are protected from risk of harm. This is done through their “code of ethics” and “standards of practice”.
Why is it important for you to see a regulated healthcare professional?
Because every Ontarian has rights regarding his/her healthcare.
Every College has a standard procedure for filing a complaint. This makes sure that all parties have access to the same complete information.
Usually on the homepage of the College, you will find a tab with the word “Public” on it or a tab entitled “Filing a Complaint”. Under these tabs you will see how to “File a Complaint”.
A complaint must be received by the Registrar in writing, recorded on audio tape or on video, or other medium. The complaint should include the name of the Health Practitioner, as well as the time, place, date(s) and details of the event(s).
There are 26 Regulatory Colleges in Ontario – Visit the Federation of Health Regulatory Colleges of Ontario (FHRCO) website for more details. Click here
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